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Are your employees emotionally hijacked at work?

Jan 16 2019 • Written by Smriti Mishra

~Smriti Jha


Good managers do not merely manage the tasks assigned to their employees; they manage their workforce to get a good performance out from them. To improve the quality of work, employee emotions should be considered a significant factor in bringing out the best out of them.





Why management matters a lot


Daniel Goleman, globally acclaimed journalist unveiled his influential theory to confirm that there is a large performance gap between socially intelligent and unintelligent leaders. In his study he found that top-performing leaders elicited laughter from their subordinates three times as often, on average, as did mid-performing leaders.



Employee emotions affect organisations


Emotion has both positive and a negative impact. If employees are not able to handle their emotions efficiently, it can affect their morale and lead to a toxic work environment that hampers growth of the employee and the company. For employers, their employees are the face of the company.

If the latter is not emotionally stable, it reflects in their work attitude. It highlights a negative message to customers and other valuable partners. Studies confirm that a happy employee is a high-performing and productive employee.



Technology working on mood management


A company called Claro claims that with their solution called as Claro J-score calculator, helps to find out if an employee is interested in a new job or not. Another tech organisation Keencorp offers a tool that analyses e-mails and text. They claim their technology can sense the risks in the organisation a lot earlier than they actually emerge.

Role of counselling skill in employee emotion management


Counselling employees to face interpersonal difficulties at work, controlling impulsiveness and other mindfulness skills will be very helpful for employers in understanding their workforce emotion.

Training and workshops to handle such situations will boost employee cognitive behavioural skills that make them an effective and productive workforce.




Note for employees


The intensity of stress you take in the workplace can influence your mood, and how you respond to stress impacts your emotions. This is because moods and emotions are tightly woven together. Try honesty to curb the negative thoughts and pull out to be emotionally hijacked at work.

Afterall, you know yourself better than anyone else!

Contribute: Do write to us about any wellness program in your company that has led to noticeable gains for your employees, at